Frequently Asked Questions
How do I book an appointment?
All massage sessions and classes are booked online. Please click here to be directed to our scheduling page.
Where do I park?
There is a metered parking lot on the corner of Bright Avenue and Philadelphia Street, as well as street parking. The entrance to the building is off of Philadelphia Street. (Please note that the Uptown Whittier Farmer's Market utilizes the parking lot on Fridays between 8am and 1pm.)
What if I need to cancel or reschedule my appointment?
Sacred Space Massage & Bodywork is committed to providing a professional and outstanding massage experience to all of it's clients, and out of consideration to the massage therapist’s time, there is a 24 hour cancellation policy. There will be a cancellation fee of 50% of the service price for any massage session and/or Yomassage class not canceled prior to 24 hours before the scheduled appointment or class. All no shows and cancellations made on same-day appointments will be charged the full service fee. The card placed on file will be charge in the event this cancellation policy needs to be enforced.
How do I pay for my session/class?
Payment information will be collected through our scheduling software at the time your session/class is booked. You can opt to pay in full at the time you book your session/class or wait until your session/class is completed.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Can I book you for a party or private event?
Private parties and events are suspended at this time.
ZERO TOLERANCE POLICY FOR SEXUAL OR PROVOCATIVE BEHAVIOR
No sexual conversation or behavior will be tolerated at any time. Any inappropriate words, jokes, or suggestions will result in the immediate termination of the massage session. Clients that have sessions terminated due to inappropriate behavior, will be charged the full session fee. Subsequent treatments at Sacred Space Massage & Bodywork will be denied and a police report for sexual harassment will be filed.
What are contraindications to massage therapy?
Massage therapy is non-invasive and relaxing and is usually considered safe for most people.
Contraindications are certain conditions that a person may have that could be aggravated by the application of massage therapy. In these cases, the type of massage may need to be adjusted, certain parts may need to be avoided or massage therapy should be avoided all together.
Here are some examples:
Total Contraindications – Massage should be avoided all together and appointment should be rescheduled.
Contagious disease (e.g. Cold/flu even if symptoms are mild)
Under the influence of alcohol or drugs, including prescription pain medication
Recent operation or acute injuries
Infectious skin diseases
Local Contraindications – Massage should be avoided over any affected areas.
Abdomen of pregnant female
Medical Contraindications - Massage can be very therapeutic for many medical conditions. However, with some medical conditions it is best to have advice from your physician. Massage therapists are not medical practitioners and it is illegal and unethical for a massage therapist to attempt to diagnose any condition. If you are unsure if you suffer from a medical condition that indicates that massage should be avoided, please contact your physician prior to scheduling an appointment. Massage can only take place once it has been approved before your session in writing by your Physician.